Now You Can See Every Email and Text We Sent

Every deadman switch email KinSwitch sends now leaves a receipt you can see. You wrote down the accounts, the insurance policies, and the bills only you know about. You named the person who should get them. You trust KinSwitch (formerly Killswitch) to send the emails and texts when it matters.

Until now, that trust was mostly one-way. The messages left. You hoped they landed.

KinSwitch shipped Settings, Activity so you can finally see that trail. Nothing about how delivery works changed. Every email and text we sent you, and to your people for you, is listed with plain-English reasons when delivery fails.

What is under Settings, Activity?

Signed in, open Settings, Activity. Account Activity comes first, then the Communication Log, with Emails and Text Messages below.

Account Activity covers you alone: sign-ins, check-ins, Library changes, and other actions you took, with the time and IP address. If something looks wrong, change your password and write hello@kinswitch.app.

Communication Log is next. It opens with Delivered and Failed counters, then separate Emails and Text Messages sections you scroll to. Same story in both places: what left, who it went to, and whether it landed.

What does the Communication Log show?

Every email and text tied to your account shows up here. That includes messages to you, like check-in reminders, and messages we sent on your behalf to beneficiaries.

You see the beneficiary To addresses. Your own address carries a small "you" badge so it is easy to tell apart.

At the top, two counters cover all history:

• Delivered covers email that landed as delivered or opened, plus texts that landed as delivered.
• Failed covers email that failed or bounced, plus texts that failed or came back undelivered.

If a counter cannot load, you may see a dash instead of a number. That is a load error, not a claim that the count is perfect forever.

The table shows twenty-five rows per page. Email rows and text rows share the same shape: Date, To, What, Status.

How are email and text statuses shown?

Email status is color-coded.

Green means Delivered or Opened. Gray means Sent or Sending. Red means Failed or Bounced, with a plain reason underneath.

Texts are simpler. Green is Delivered. Red is Failed (including undelivered), again with a plain reason.

Raw provider codes stay with our support team. You get English.

What does "Opened" mean, especially on Gmail?

Opened is not proof a human read the message.

For addresses at @gmail.com and @googlemail.com, the status can show Opened* with a footnote. Gmail often preloads images, so that asterisk can appear before anyone opens the mail. Treat Opened* as delivered. It is not a read receipt.

That asterisk applies only to consumer Gmail and Googlemail addresses. Google Workspace domains do not get the star.

For every other provider, Opened means our mailer saw an open signal. It still does not mean a person sat down and read the letter. Delivery landed. Reading is a different claim, and we do not make it.

How are failures explained?

When something fails, the log does not dump a provider code at you. It uses a small set of human reasons.

If an address previously bounced or was marked as spam and is now refusing our mail, you will see: "This address is refusing our mail. It previously bounced or was marked as spam. We can help fix this."

If the recipient's provider flagged the message as spam: "The recipient's provider flagged our mail as spam."

If the address bounced and may no longer exist: "The address bounced. It may no longer exist."

Anything else lands as "Delivery failed." or "Delivery failed. Our team can look into it."

Either way, the path is the same: hello@kinswitch.app. We can look at the raw detail on our side. You should not have to.

What is the Communication Log not?

A few boundaries, because overclaiming breaks the trust we are trying to build.

• It is not a beneficiary inbox. Only the account owner sees the Communication Log.
• It covers email and text only. No push, no in-app alerts, no WhatsApp.
• It is not proof a human read the message, especially Opened*.
• Nothing about how we deliver has changed. You can just finally see it.
• It does not cover everything. Account Activity covers your own actions. The Communication Log covers your account's emails and texts. Downloads by recipients show in the access log for each delivery.
• Counters can show a dash on a load error. Do not treat them as a perfect scoreboard.

Why does seeing delivery matter?

A switch is a delivery promise. The promise is only as strong as the messages that actually leave and land, and only as good as reachable people on the other end.

You already get check-in reminders. What you could not do before was open one place and walk the full history: every email, every text, every To address, every status, in language a person can read without a support ticket.

That is what Settings, Activity is for. Not a new delivery engine. Just the receipt trail, finally on your side of the glass.

If a To address looks wrong, or a failure reason shows up in red, fix the contact or write support while there is still time. Quiet failures are the ones that hurt on the day you hope never comes. When it does come, here is what your family actually receives and what to do when the KinSwitch email arrives.

What should you do now?

1. Sign in and open Settings, Activity.
2. Skim Account Activity for anything you do not recognize. Change your password and write hello@kinswitch.app if something looks off.
3. Open the Communication Log. Check the Delivered and Failed counters, then scroll to Emails and Text Messages and walk the rows.
4. If a beneficiary To address is wrong or a failure reason shows up, update the contact or write support.
5. Run a test delivery, then come back and confirm the new rows look right.

You already trusted KinSwitch to send the messages. Now you can see that they went. Not set up yet? Start with the Library and write down what only you know.

Start your 30-day free trial

FAQ

How do I know my deadman switch email was delivered?

Open Settings, Activity and scroll to the Communication Log. Every email and text KinSwitch sent you or your beneficiaries is listed with Date, To, What and Status. Delivered and Opened show in green.

Does "Opened" mean someone read the email?

No. Opened means the mailer saw an open signal. For @gmail.com and @googlemail.com, Opened* can appear from image preloading before a person opens the mail. Treat it as delivered, not as a read receipt.

Who can see the Communication Log?

Only the account owner. It is not a beneficiary inbox. It covers email and text only, with no push, in-app alerts or WhatsApp.

What should I do if a delivery failed?

Read the plain-English reason in the log, fix the contact if the To address is wrong, or write hello@kinswitch.app. Support can see the raw provider detail on our side.